Inchcape Shipping Services expands in Indonesia with two new offices
The new offices will manage approximately 150 port calls each year.
Inchcape Shipping Services (ISS) has marked its expansion in Indonesia, opening two new offices in Merak and Dumai.
“This strategic expansion reinforces ISS’s commitment to being close to its customers and present where they operate, ensuring seamless support in key locations,” the company said.
ISS said the new offices allow the company to establish a strong presence in two high-activity industrial port clusters, each handling approximately 150 port calls annually. These locations are critical for bulk and tanker operations, supporting energy, industrial, and plantation sectors.
The Merak port area, led by Haroen Al Rasyid, covering ports Cigading, Ciwandan, and Anyer, is a well-established industrial cluster strategically positioned for liquid bulk and dry bulk shipping activities. The ports handle a wide range of commodities, including chemicals, iron ore, limestone, steelmaking raw materials, refined petroleum products, ethylene, and bulk wheat.
The Dumai port area, managed by Ahmad Firdaus, located along the Malacca Strait and including ports Lubuk Gaung and Pelintung, is a key cluster for tanker and bulk vessel operations. The ports mainly handle crude palm oil, palm oil products, fuel oil, petroleum products, and chemicals, supporting regular export and domestic cargo movements for the energy and plantation industries.
ISS said the offices “will provide a comprehensive suite of services, including full port agency, customs clearance, P&I matters, crew logistics services, husbandry services, bunkering and fuel operations, and protective agency.”
“By setting up dedicated local branches, Inchcape enhances operational control, improves responsiveness, and strengthens compliance across high-volume, repeat vessel calls—delivering reliable, efficient, and cost-effective ship agency services to shipowners and charterers operating in these strategically important ports,” it added.
